Thalia joined Burt and Will Plastic Surgery in 2016 after serving as an Operations Director in a corporate environment. Serving in a Management role with 20+ years of experience, she handles the day to day Administration of the Practice. She enjoys working in a team dedicated to outstanding customer service and will assist you in any way necessary to make your experience both easy and satisfying.After receiving her Bachelor of Theology she spends her free time volunteering in many organizations, traveling, reading and spending quality time with family.
As someone with over 20 years of experience in customer service and sales, along with her degree in Graphic Design, Kim brings a unique combination of skills to Burt & Will Plastic Surgery and Dermatology. During her previous role as Director of Marketing, as well as her experiences in Sales Management, she has developed the communication skills to work successfully with a variety of types of people ranging from the client level up to a corporate level. She understands the importance of working successfully with a team while maintaining a positive, creative and motivational attitude. Kim enjoys reading, Broadway musicals and spends her free time with her three children and two fur babies.
Cristin joined Burt & Will Plastic Surgery and Dermatology in August of 2019. With a background of over 11 years in nursing, Cristin brings with her the knowledge and expertise to make each patient’s experience a comfortable and positive one. She previously worked as a Registered Nurse on a medical surgical unit before transferring to Morris Hospital where she worked as a perioperative nurse in the gastrointestinal department for several years. Cristin then met Dr. Tripti Burt while working in the recovery department at Morris Hospital and knew they’d make the perfect team! Working with patients from their very first consult all of the way through surgery and recovery is Cristin’s specialty. She loves being there for each patient to help them through all of the steps of achieving the body they have always wanted. During her free time, you will find Cristin in her garden, crafting or enjoying the outdoors on a hike.
Daisy began her career in medicine as a medical receptionist. After years of watching the impact that physicians, nurses and medical assistants had on their patient’s quality of lives, she decided she wanted to become a medical assistant herself. Daisy began working in urology before moving into dermatology with Burt & Will Plastic Surgery and Dermatology. Her passion for skincare combined with her continued interest in learning more about dermatology allows her to build lasting, caring relationships with her patients. When Daisy is not working as a medical assistant, you may find her on the field brushing up on her rugby skills from her days playing at University of Illinois Chicago.
Senior Licensed Aesthetician/Laser Technician
Kelly Poyser is a fully licensed medical aesthetician and laser technician with over 20 years of dermatology and aesthetician experience. She enjoys working with complex skin types like rosacea, sun-damaged, and acne prone skin types. She has a thorough knowledge of prescription strength skin care including our Obagi, Glymed, and organic lines. She will make any patient feel comfortable and safe with her sensitive bedside manner.
Licensed Aesthetician/Laser Technician
Arleen Anderson is a fully licensed aesthetician and laser technician with over 20 years of experience in aesthetics. She has received extensive training using laser therapy for anti-aging treatments and is certified as a ZO Skin Health and Eminence Organics skincare expert. Arleen is committed to helping each client achieve their skincare goals by having a positive, relaxing and comforting experience. Health and wellness are her passion and she enjoys sharing her expertise and knowledge with her clients.
Licensed Aesthetician/Laser Technician
Basia Kosc is a licensed medical aesthetician and laser technician. She brings with her a long history in the spa industry and has been servicing in the area for over 10 years. She specializes in anti-aging, hyperpigmentation, and skin care management. Clients enjoy her relaxed nature and gentle touch. Her skills and abilities give clients the highest quality of care, experience, and benefited results.
Morgan joined the Burt & Will Plastic Surgery and Dermatology team in 2015 as a medical receptionist. She not only has a Bachelor of Science in Dietetics with a minor in Management, but also a strong background with experience as a Physical Therapist Assistant, Medical Reception for an Ear, Nose and Throat (ENT) office and an extensive knowledge of medical billing, coding, insurance and medical records. She enjoys helping all patients whether in person or on the phone. She spends her free time with her husband, children and dog playing volleyball, listening to country music or watching the Cubs.
Anita brings with her over 15 years of hospital/medical reception and medical assistant experience. Her extensive knowledge in medical terminology, insurance and scheduling combined with her cheerful and enthusiastic personality ensures a pleasant experience for each patient she speaks with on the phone or greets at reception. She was born and raised in Poland and is bilingual in both Polish and English. This mother of 3 and grandmother of 3 also enjoys relaxing walks and cooking delicious meals!
Tiffany brings with her years of experience as a medical receptionist. You will find her at the front desk ready to greet you in person when you arrive for your appointment or over the phone when you call our office. She is patient-focused, detail-oriented and computer-savvy. Her knowledge in medical terminology and many insurance plans allows her to answer questions and schedule appointments with ease. She is always patient and courteous ensuring that each patient has a pleasant experience from beginning to end. Tiffany enjoys various forms of fitness and spending her free time with her three children.